Camp Otter Office Manager

The Office Manager, under the supervision of the Camp Director, provides safe, motivational and knowledgeable leadership to the camp staff and campers. The Office Manager is responsible for managing the varied office duties related to camp’s operation. This includes tasks in clerical, data management, communication, financial management and recordkeeping, administrative assistance, and office equipment and supplies.

The Office Manager will help champion a culture of service excellence and support and advocate the mission and values of the YMCA.

Branches: Camp Otter

Status: Exempt

• BA / BS degree in education, sociology, psychology, physical education, recreation, human services or related field (preferred).
• Strong interpersonal, written, and verbal communication skills.
• Detail oriented. Able to work in a fast-paced environment and constantly changing environment.
• Flexible and able to handle multiple projects at the same time.
• Minimum of one-year experience working with youth, teens, and adults in a recreation setting.
• Must have good human relations’ skills to facilitate positive relationships with community agencies, staff, volunteers, parents, members and program participants.
• Current CPR and First Aid certification within 90 days of employment
• Completion of Child Abuse Prevention training within 14 days of employment

• This position requires work on nights and weekends and may require overnights
• There may be periods during the year where the work week exceeds 40 hours

• Ability to lift 50 lbs.
• Position requires ability to walk/run around the camp property
• Able to handle all emergency situations that may arise

• Create and foster an atmosphere of friendliness and hospitality in the main camp office to ensure an enjoyable experience for staff, campers, and guests.
• Provides support to Camp Otter Director in communications with families and managing the office.
• Perform various clerical duties including copying, typing, and data entry related to camp operation.
• Keep office neat and orderly.
• Manage shared computer files.
• Generate or prepare reports, using database software and tools, as requested by other supervisory staff.
• Serve as receptionist in the main camp office.
• Manage incoming telephone calls.
• Manage camp’s general e-mail account.
• Manage camp records and run cabin and transportation reports
• Manage accounts payable and receivable in cooperation with the Camp Administration Office
• Possess mature judgement and sound decision making
• Assures compliance with state and local regulations.
• Facilitates communication and provides leadership. Models relationship-building skills in all interactions.
• Maintains strong relationships and an open communication line with Camp Director and camp staff teams.
• Relate to people in a positive but firm manner while motivating and guiding campers and staff to succeed in camp program
• React calmly and quickly in an emergency situation in accordance with YMCA policies and procedures
• Assists in other YMCA fund raising activities and special events.
• May assist in other duties assigned by Camp Director.

• Assist Camp Director in various areas of pre-camp staff orientation.
• Assist in an Overnights
• Attend two Family Nights
• Lead the entire camp in songs, games, and activities

• Development and delivery of quality programming that are both consistent with the goals and objectives of Camp Otter, as well as meet the needs and expectations of the camper families enrolled.
• Expansion of existing programs through building on traditional camp activities, while developing new program ideas relevant to that week’s theme.
• Development of quality staff and volunteers that are fully engaged in the camp and provide a safe and rich experience for all program participants.

The core values that guide the YMCA in fulfilling the mission and goals are: Caring, Honesty, Respect, Responsibility. We instill these values in all programs while making healthier lives achievable for everyone.